Is this safe for my account?
Completely safe. We only need your public profile URL — no password, no login, no account access. Our methods are designed not to trigger platform flags, and your account cannot be harmed by our service.
How long does delivery take?
Most orders begin within 30–60 minutes of confirmed payment. Full delivery time depends on the package size — the majority complete within 24 hours. Large orders may take up to 72 hours for a natural delivery pace.
Do followers drop over time?
Packages marked with ♻️ Refill include a free refill if your count drops below the delivered level within the guarantee period. Simply email support@growhq.cc with your order ID to claim it — no questions asked.
What payment methods do you accept?
We accept cryptocurrency only — Bitcoin, USDT (TRC20 / ERC20), Ethereum, and other major coins. After placing your order you'll receive a payment address. No credit cards or PayPal at this time.
Do you need my password?
Never. We only need your public username or post URL. We will never ask for your password, 2FA code, or any account credentials. If anyone claiming to be GrowHQ asks for your password, it is a scam — please report it.
Can I track my order?
Yes. After payment is confirmed, you receive a confirmation email with a real-time tracking link. You can also contact support at any time for an instant status update on your delivery.
What happens if my order doesn't complete?
If your order fails to deliver for any reason, contact our support team within 30 days. We'll either re-deliver immediately or issue a full credit to your account — whichever you prefer.
Do you offer refunds?
For fully delivered orders, we offer refills rather than refunds on covered packages. If your order was not delivered at all, contact support and we'll resolve it with a re-delivery or credit within 24 hours.
Can I order for multiple accounts?
Yes. You can place separate orders for as many accounts as you like — each tracked individually. If you manage multiple clients or accounts regularly, contact us about bulk pricing and account management options.
Is there a minimum order size?
Yes — there is a minimum cart total of $2.00. Individual package quantities vary by service, starting from 1,000 followers or views for most packages. There is no maximum order size. Volume discounts apply automatically: 5% off at 2,000+, 10% off at 5,000+, 15% off at 10,000+.